Objective, Scope, and Applicability

Fressho – A Product of TECHCBE (“Company”, “we”, “our”, “us”) values and respects your privacy. This Privacy Policy (“Policy”) outlines how we collect, use, disclose, and transfer your personal information (“Personal Information”) through platforms controlled by the Company, including www.fressho.com and related mobile sites/applications (collectively, “Platforms”). This Policy applies to all individuals who browse, access, or use the Platforms or provide information through them, including customers who purchase our products (“Products”) (hereinafter referred to as “Customers”, “you”, “your”).

By accessing and using our Platforms and providing your information as described in this Policy, you consent to the collection, use, and disclosure of your information in accordance with this Policy. If you do not agree with the terms, please discontinue using our Platforms.

Collection of Personal Information

We collect Personal Information through various means, including:

  • Information You Provide: When you create an account, place an order, subscribe to our newsletter, or engage with customer service, you may provide information such as your name, email address, postal address, phone number, payment information, and any other details you choose to provide.
  • Automatic Collection: We automatically collect certain information when you interact with our Platforms, including your IP address, browser type, device information, browsing behavior, and other usage data, often using cookies, web beacons, and similar technologies.
  • Third-Party Sources: We may receive information about you from third-party sources, such as delivery and address information from shipping carriers, social media platforms if you interact with us through those channels, and other service providers.

Use of Personal Information

We use your Personal Information for purposes including but not limited to:

  • Processing and fulfilling your orders.
  • Communicating with you regarding your orders, account, and customer service inquiries.
  • Sending promotional materials and updates, if you have opted to receive them.
  • Improving our Platforms, Products, and customer experience.
  • Conducting market research and analysis to enhance our offerings.
  • Complying with legal obligations and protecting our rights and interests.

Disclosure of Personal Information

We may share your Personal Information with:

  • Service Providers: Third-party vendors who assist us in operating our Platforms, conducting our business, or servicing you, such as payment processors, delivery services, and marketing partners.
  • Legal Obligations: If required by law, regulation, or legal process, or to protect the rights, property, or safety of the Company, our Customers, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational measures to protect your Personal Information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, we cannot guarantee its absolute security.

Use of Social Media

Our Platforms may include social media features, which may collect your IP address and set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the providing company.

Payment Information

We use third-party payment processors to handle payments made through the Platforms. We do not store credit card details on our servers. Payment processors handle your payment information in accordance with their privacy policies.

Customer Comments and Content

When you post comments or content on our Platforms, such information may be publicly available to other users. We are not responsible for the Personal Information you choose to share in these areas.

Children’s Privacy

Our Platforms are not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware that we have inadvertently received Personal Information from a visitor under the age of 13, we will delete the information from our records.

Retention of Personal Information

We retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Choices

  • Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails or by contacting us directly.
  • Access and Correction: You may access, update, or correct your Personal Information by logging into your account on our Platforms or by contacting our customer service.

Cookies

We use cookies and similar technologies to enhance your experience on our Platforms. You can control the use of cookies through your browser settings. Disabling cookies may affect the functionality of our Platforms.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: Fressho, TECHCBE, 277/1A, Annamalaai Industrial park, SITRA-Kalapatty road, Kalapatty, Coimbatore, Tamil Nadu, India – 641048.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Significant changes will be posted on our Platforms with an updated effective date. Continued use of our Platforms after these changes signifies your acceptance of the revised Policy.